The hardest part is comforting the families. In residential care, you really get to know the families. So when Mr B's son came to me in tears, I put my arm around him. Maybe its not "Professional" but how can you not hug someone who is hurting and obviously reaching out for comfort.
I'll miss him. but tomorrow his room will be packed up , cleaned and someone else will move in. Business as usual, life goes on.
But not for Mr B.